Privacy & Cookies
Clear guidance for using this site and understanding the support available.
Information we process
When you use the website or contact support, information may include details you submit, order and delivery information, device and browser data, approximate location, interaction records and cookie preferences. We aim to collect only what is relevant to providing and improving the service.
How information is used
Information may be used to operate the website, respond to enquiries, process and support orders, prevent misuse, understand aggregate site performance and meet applicable record-keeping obligations. We do not describe sensitive data as necessary unless it is genuinely required for a specific request.
Cookies and your choices
Essential cookies support core functions such as security and preference storage. Analytics or marketing technologies, where used, should follow the choices presented in the cookie controls. You can adjust non-essential preferences through those controls and may also use browser settings to limit stored cookies.
Retention, security and rights
Records are kept only as long as reasonably needed for the purpose collected, dispute handling and applicable obligations. Proportionate safeguards are used to reduce unauthorized access. Depending on your location, you may request access, correction, deletion or restriction through the website privacy request channel. Identity may need to be verified before a request is completed.